At Craftiva.in, we are committed to delivering your orders in a timely and efficient manner. Our shipping and delivery policy is designed to ensure a smooth and satisfactory experience for all our customers. Please read the following information regarding shipping and delivery procedures:

Order Processing Time:

  1. Processing Time: Orders are typically processed within 1-2 business days from the date of purchase. Please note that processing may take longer during peak seasons or promotional periods.
  2. Order Confirmation: Once your order is confirmed and processed, you will receive a confirmation email with details of your purchase and estimated delivery times.

Shipping Methods:

  1. Shipping Partners: We partner with reliable courier services to ensure safe and efficient delivery of your orders.
  2. Shipping Options: We offer standard and expedited shipping options for domestic orders. Shipping rates and delivery times may vary based on the shipping destination and chosen shipping method.

Delivery Timeframes:

  1. Domestic Shipping: Orders shipped within 48 hours typically arrive within 7-12 business days from the date of dispatch, depending on the location.

Order Tracking:

  1. Tracking Information: Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the status of your delivery.
  2. Tracking Updates: Please note that tracking updates may take up to 24-48 hours to reflect on the courier’s website after the order has been shipped.

Delivery Attempts:

  1. Delivery Attempts: Our courier partners will make multiple attempts to deliver your order to the provided shipping address. If you are unavailable to receive the package, they may leave a delivery notification or contact you to reschedule delivery.
  2. Redelivery or Pickup: Depending on the courier’s policies, you may have the option to request redelivery or pick up the package from a designated location.

Shipping Charges:

  1. Shipping Fees: Shipping charges are calculated based on the weight of the package, shipping destination, and selected shipping method. The shipping fee will be displayed during the checkout process before you complete your purchase.
  2. Free Shipping: We may offer free shipping promotions for eligible orders. Please check our website or promotional emails for any ongoing offers.

Contact Us:

If you have any questions or concerns regarding our shipping and delivery policy, please don’t hesitate to contact our customer support team for assistance.

Email: [email protected]

Phone: +91 99993 11779

Note: Craftiva.in reserves the right to update or modify this shipping and delivery policy as needed. Please review this policy periodically for any changes or updates.